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Responsible Gambling In Pennsylvania

Gambling is more prevalent in Pennsylvania than ever before. These days, gambling venues can be found throughout the state, while online options now encompass everything from betting to slots through online sites.

Gambling is meant to be a source of entertainment. It should be fun. However, Pennsylvania takes the issues surrounding compulsive and problem gambling quite seriously.

Part of the Pennsylvania Gaming Control Board (PGCB) mandate is, therefore, to support responsible gambling and make outreach for problem gamblers a priority.

The 2017 expansion laws that made online gambling legal in PA also ensure new online gambling operators contribute to the state’s Compulsive and Problem Gambling Treatment Fund. This fund supports that effort.

The PGCB recognizes March as Problem Gambling Awareness Month. In addition, the PGCB spreads the message all year long that problem gambling can affect people of all ages, races, and backgrounds. Plus, help is always available.

The PGCB also operates a 24/7, free, and confidential helpline, as well as a self-exclusion program. These offer problem gamblers at least some tools in combating their issues.

Furthermore, the PGCB provides a range of information designed to assist problem gamblers and offer support to their families and friends, as well as connections to various groups and organizations that provide their assistance.

On this page, we’ll subsequently discuss responsible gambling, problem gambling, and what resources are available through the PGCB and other avenues to help Pennsylvanians struggling with compulsive or problem gambling.

Understanding responsible gambling

Responsible gambling is an idea born out of the view that gambling is a source of entertainment, and anyone who takes part should always understand the risks involved. Ultimately, however, responsible gambling is about staying within affordable individual spending limits and ensuring gambling doesn’t cause any personal harm.

In other words, winning should be considered a fun bonus, and losses should always fit within a person’s budget. A night out at the casino shouldn’t be much different from any other night on the town. Online gambling should also be about fun first.

Those who cannot maintain a responsible gambling attitude may be at risk of compulsive and problem gambling.

The concept of responsible gaming is one that gambling operators, suppliers,and service providers in PA are all committed to upholding. It’s their job to ensure that patrons enjoy a fair and safe gaming experience and are protected from the adverse consequences of gambling as much as possible.

That means gambling services in PA are provided responsibly. This requires both land-based and online gambling operators in PA to:

  • Protect vulnerable customers
  • Prevent underage gambling
  • Protect against fraud and criminal behavior
  • Ensure information is kept private
  • Deliver prompt and accurate customer payments
  • Deliver a fair gaming experience
  • Employ ethical and responsible marketing campaigns
  • Ensure a high level of customer satisfaction
  • Provide a secure, safe, and reliable gambling environment

Land-based and online gambling operators in PA do this through the following:

  • Provide information about the risks of gambling and ways to gamble responsibly
  • Train staff to recognize and step in when players are showing signs of problem gambling
  • Educate staff to identify problematic alcohol consumption and step in
  • Avoid marketing campaigns that target high-risk or problem gamblers

Rules for responsible gambling

The PGCB provides the following 10 rules for gambling responsibly:

  • If you gamble, do so for entertainment purposes. If gambling is no longer enjoyable, ask yourself why you are still playing.
  • Treat the money you lose as the cost of your entertainment. Treat winnings as a bonus.
  • Set a dollar limit you can afford to lose and stick to it. Do not change your mind after losing it.
  • Set a time limit and stick to it. Leave when you reach the time limit, whether you are winning or losing.
  • Expect to lose. The odds are you will.
  • Do not gamble on credit or borrow money to finance your gambling.
  • Create balance in your life. Gambling should not interfere with or substitute for friends, family, work, or other worthwhile activities.
  • Don’t chase losses. The chances are the more you try to recoup a loss, the larger it will become.
  • Don’t gamble to cope with emotional or physical pain.
  • Educate yourself about problem gambling and be aware of the warning signs.

Understanding problem gambling

Players who can’t stick to essential responsible gambling habits may be at risk for compulsive or problem gambling.

Problem gambling includes a wide range of behaviors. These include, but are not limited to, making irresponsible and risky bets, as well as compulsive wagering that disrupts personal or professional life. Problem gamblers often also display addictive behavior that might do damage to their savings, job, or personal relationships.

Unfortunately, problem gambling can be challenging to diagnose. The PGCB provides the following problem gambler signs by asking if you or someone you know is:

  • Preoccupied with gambling?
  • Secretive about gambling and defensive when confronted?
  • Increasing bet amounts to achieve the desired level of excitement?
  • Trying unsuccessfully to control, cut back, or stop gambling?
  • Restless or irritable when not gambling?
  • Gambling to escape problems?
  • Chasing losses?
  • Lying about the extent of gambling?
  • Committing crimes to finance gambling endeavors?
  • Jeopardizing or losing relationships, jobs, educatio,n or career opportunities because of gambling?
  • Relying on others to relieve desperate financial situations caused by gambling?

Council on Compulsive Gambling of Pennsylvania

The Council on Compulsive Gambling of Pennsylvania (CCGP) is a nonprofit organization whose stated purpose is to educate the public, share information regarding compulsive gambling, and facilitate referrals.

The CCGP has an affiliation with the National Council on Problem Gambling.

The CCGP works toward its purpose by providing speakers, workshops, seminars, and information regarding compulsive gambling to business, industry, and labor groups; schools and colleges; healthcare and treatment facilities; and community and religious organizations.

The Council also assists those seeking help with a gambling problem and manages the 24/7, free and confidential Problem Gambling Helpline in PA (1-800-Gambler).

In addition, the CCGP provides support and clinical training for professionals who offer counsel and help people with problem gambling issues.

Responsible and problem gambling resources in Pennsylvania

Anyone interested in learning more about responsible gambling practices or getting help for problem gambling will find the PGCB a great resource. Plus, the following organizations work directly on issues surrounding responsible and problem gambling in PA:

National resources for responsible gambling

The following national organizations also provide advice and assistance for anyone looking for additional information, help, or support with problem gambling issues:

National Council on Problem Gambling

The NCPG’s mission is to lead stakeholders in developing policy and programs for individuals affected by problem gambling. As such, the Council serves as a national advocate for programs and services assisting problem gamblers and their families.

Major NCPG programs include the National Problem Gambling Helpline Network available at 1-800-522-4700 and online at ncpgambling.org/chat. It also runs an affiliated online peer support forum at www.gamtalk.org.

National Center for Responsible Gaming

The National Center for Responsible Gaming claims to be the only national organization exclusively devoted to funding research, helping increase understanding and awareness regarding gambling disorders and youth gambling. It is also dedicated to discovering effective treatment methods.

The NCRG website is an excellent resource for anyone wanting to learn more about responsible gambling behaviors and ways to talk to children about gambling.

Gamblers Anonymous

Gamblers Anonymous is a national group that provides confidential support for people with a gambling problem and runs local meetings in PA.

PGCB self-exclusion program

The PGCB runs multiple self-exclusion programs. Self-exclusion allows people to request to be excluded from otherwise legal gambling activities in person and online or otherwise. People who take part in PA self-exclusion programs are prohibited from collecting winnings, recovering losses, or accepting complimentary gifts or services from licensed operators.

There is a separate self-exclusion list for brick-and-mortar gambling and online gambling. There is also a video gaming terminal (VGT) responsible gaming program.

A player can get on the self-exclusion lists by submitting a completed request in person to the PGCB at its:

  • The Harrisburg office is located at 303 Walnut St, Suite 5, Harrisburg, PA  (717-346-8300).
  • One of the PGCB’s regional offices.
  • A PGCB office in a licensed facility.

People can make an appointment by calling the Office of Compulsive and Problem Gambling at 717-346-8300.

No person can place another person on a self-exclusion list. Placement is voluntary and must be done by the individual seeking exclusion. A person can request placement on the self-exclusion list for a minimum of one year, five years, or for life.

Once an individual is on a self-exclusion list, licensed PA gambling facilities must refuse wagers from that person and deny all gaming privileges of any kind. The person will be subject to arrest for trespass if they enter any PA gambling facility.

Remember responsible gambling

Remember that gambling should be fun and a source of entertainment. However, it can only be achieved through responsible gambling practices.

Enjoy yourself, but be mindful of keeping your hobby from becoming a harmful addiction. If you or someone you know is struggling with problem or compulsive gambling issues, don’t be afraid to ask for help.

The variety of resources mentioned above is available to provide that help.

About the Author
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Martin Harris is a gambling writer and editor who has reported on the industry for two decades. His background includes many years of covering poker tournaments all of the world, including in several European and South American countries as well as Macau, and spent many summers at the World Series of Poker in Las Vegas. He has also visited numerous MLB ballparks, including one memorable trip to the old Three Rivers Stadium long ago to see the Pirates. An English Ph.D., Martin’s publications include multiple academic articles and books as well as the award-winning "Poker & Pop Culture: Telling the Story of America’s Favorite Card Game." He lives with his family on a horse farm in North Carolina and enjoys sports, movies, music, and teaching part-time in the American Studies program at UNC Charlotte.

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